Customer Service Officer

at Hoban Recruitment
Location Wollongong, Australia
Date Posted February 6, 2020
Category Customer Service
Job Type Full-time
Send Resume at adjustments@hoban.com.au
Salary $79,913 pro rata + shift loadings

Description

Customer Service Officer Hoban Recruitment location Wollongong, Illawarra and South Coast. Salary $79,913 pro rata + shift loadings. Customer Service Officers play a vital role coordinating and actioning customer requests across NSW. They also handle a variety of calls and provide timely information to ground staff to enable appropriate actions to be taken. Daily activities include updating internal systems to follow up and update customers, answer and process a variety of customer calls, coordinating and monitoring ground staff and maintaining support to a variety of areas to ensure sufficient resources are provided, utilise the latest systems to log day to day activity, monitor and report on the activities of all customer enquiries. What you need to succeed high level keyboard skills and experience in windows applications, excellent reading, high attention to detail, comprehension and short-term memory and able to work rotational shifts 24/7. What’s on offer work with a team that is as passionate about customer service, permanent part time positions, oak flats location – close to public transport, shops and services, competitive annual salary + shift penalties, roles start in may 2020, successful applicants will take part in a twelve week full-time course. Prior to commencement, successful candidates must complete a National Police Check (criminal history) and will also be required to obtain and maintain a Security Clearance. Aboriginal and Torres Strait Islander people are encouraged to apply. Opportunities are available now, so click to apply immediately.