Customer Service Officer

at HOBAN Recruitment
Location CBD, Inner West and Eastern Suburbs, Australia
Date Posted October 15, 2019
Category Customer Service
Job Type Full-time
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Salary $79,913


Customer Service Officer HOBAN Recruitment location Sydney, CBD, Inner West and Eastern Suburbs. Salary $79,913. Customer Service Officers play a vital role coordinating and actioning customer requests across NSW. They also handle a variety of calls and provide timely information to ground staff to enable appropriate actions to be taken. It’s busy, challenging and varied. If you enjoy multitasking and thrive on recalling facts and figures this is your ideal role. Daily activities include updating internal systems to follow up and update customers, answer and process a variety of customer calls, coordinating and monitoring ground staff and maintaining support to a variety of areas to ensure sufficient resources are provided, utilise the latest systems to log day to day activity, monitor and report on the activities of all customer enquiries. What you need to succeed high level keyboard skills and experience in windows applications, excellent reading, high attention to detail, comprehension and short-term memory and able to work rotational shifts 24/7. What’s on offer work with a team that is as passionate about customer service, permanent part time positions, surry hills location – close to public transport, shops and services, competitive annual salary + shift penalties, roles start in january 2020. Successful applicants will take part in a twelve week full-time course. Prior to commencement, successful candidates must complete a National Police Check (criminal history) and will also be required to obtain and maintain a Security Clearance. Aboriginal and Torres Strait Islander people are encouraged to apply. Opportunities are available now, so click to apply immediately.