Customer Service Officer Department of Local Government, Sport And Cultural Industries location Perth. $72,896 - $78,717 p.a.

About the department the Department of Local Government, Sport and Cultural Industries (DLGSC)’s Mission is to enable dynamic and inclusive communities and support the WA economy through effective regulation and the facilitation of outstanding sporting and cultural experiences and opportunities.

Supporting a diverse workforce dlgsc is an equal opportunity employer committed to workplace equity and diversity. We value the unique diversity of experience that Aboriginal and Torres Strait Islander people, people with disability, people from culturally diverse backgrounds, members of our LGBTQIA+ community, women and youth bring to our workforce.

We strongly encourage people from diverse backgrounds to apply and as a measure to achieve equality these applicants may be given preference during the recruitment process. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace.

About the role we are seeking a motivated and experienced person to fill the permanent full-time position of Customer Service Officer. This role is full-time but the Department may consider a job share arrangement for the right applicant/s.

The Customer Service Officer plays a key role in the delivery of licensing services for the Department. The position provides customer service and processes applications under legislation administered by the Department. For further job-related information, please contact Valerie Birch on (08) 0417 902 718 (not to be contacted for a Job Application Kit).

Conditions a current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment.

While this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for ‘similar’ vacancies within DLGSC and/or the wider public sector which arise within twelve months of the recruitment process being endorsed. In addition to this, should the successful applicant decline or vacate the advertised position, then the next most suitable applicant may also be selected from this process.

Future vacancies may be considered fixed term, permanent, part-time or full-time. To be eligible for appointment to permanent positions in the Western Australian Public Sector, you must be an Australian citizen or have permanent resident status in Australia.

There are lots of benefits to taking up a role with dlgsc a competitive, award-based salary with annual increments within award bands. Flexible working hours including flexible start/finish times. 10.5% superannuation, increasing to 12% by 1 July 2025.

Access to salary packaging arrangements. Three additional days of leave per year (public service holidays). Study Leave/ Assistance. Options to Purchase Additional Leave. 14 weeks paid parental leave, with additional flexibility for new parents returning to work.

Leadership and professional development programs. Annual professional development planning cycles. Employee Assistance and wellness programs. Location this role is based at 140 William Street, Perth.

This central Perth location is a major hub in the CBD - linking directly to the Perth Underground railway station, with pedestrian laneways from Forrest Place and Murray Street Mall, connecting Northbridge and the William Street collective. The perfect place to combine work, rest and play with easy access to retail, dining and entertainment.

Applicants are encouraged to apply on-line and must provide a comprehensive CV, a two A4 page (maximum) outline on your skills and knowledge in relation to the Essential Work-Related Requirements that are listed on the attached Job Description Form.