Customer Service Officer

at Flexhive by Hudson
Published September 23, 2022
Location Melbourne, Australia
Category Customer Service  
Job Type Full-time  
Salary
$60 - $65 p.a

Description

Customer Service Officer Flexhive by Hudson location Melbourne. $60 - $65 p.a.

Our client, an organisation with over 100 years' experience providing industry guidance and development for over 100,000 professional members are seeking experienced Customer Service officers for an immediate start. They offer an amazing work culture & facility. Hybrid/Flexible Work Arrangements. A competitive salary with regular reviews/progression.

About you you will be an customer focused individual that demonstrates the ability to collaborate with internal and external stakeholders. You will also demonstrate outstanding written and oral communication skills with exceptional attention to detail.

Previous Customer Service Experience - telesales preferred. Ability to prioritise your work while working under pressure. A proactive and confident nature.

About the role reporting to the Team Leader - Business Development you will be responsible for the conversion of membership and credential leads in addition to project and research work to support the businesses growth ambitions.

Membership and Credential follow up via telephone. Assist with the coordination and delivery of client partnership agreements. Record and Maintain customer interactions via CRM platform. Support Customer Product and service enquiries and applications.