Customer Service Leader Stats NZ location Auckland.

The successful candidate ideally will have previous experience in a similar role and have excellent customer service skills and people leading skills, a passion for quality and superior communication skills together with a positive attitude and outlook on life, the ability to lead a team and also be able to work alongside the team, a strong work ethic, including being able to coach and develop the team, great relationship building skills.

The successful candidate will have between 8 to 12 direct reports and will report to the Team Manager. Please note we operate a shift rostering environment from Sunday to Friday. All applicants will, therefore, need to be available over these days and available for evening work up to 9pm on weekdays.

Who we are Stats NZ Tatauranga Aotearoa is New Zealand’s official data and statistics agency. Our vision is to unleash the power of data to change lives. We lead the way for New Zealand’s data future, and we’re looking for passionate people to help us do this.

We’re responsible for collecting and releasing data safely. We provide statistics and insights that help key decision-makers make informed decisions for the betterment of New Zealand. We also provide expert advice and support to others who work with data and statistics.

We have a proud history as a reliable government department, always operating with integrity and being fair, impartial, responsible, and trustworthy in everything we do. At Stats NZ, you can expect to work with fantastic people in a flexible work environment where diversity is celebrated.