Customer Service Consultant

at Paxus
Published April 12, 2020
Location Sydney, Australia
Category Customer Service  
Job Type Full-time  

Description

Customer Service Consultant Paxus location Sydney.

Use your previous telco experience to work on an urgent LNP (Local Number Portability) / porting project. This is a remote role open to candidates able to work from home across Australia. While previous LNP / Porting knowledge is desired, it is not required though all candidates must show previous experience working with a variety of telco related technology such as Flexcab, START, and Apex.

Please ensure to include any of the following experience in your CV previous experience working for a telecommunications provider. Previous LNP (Local Number Portability) / Porting experience. Technology that includes: APEX, Flexcab, Siebel, AXIS/START/NPAMS.

Additional tech desired but not required includes AVS, Beacon, IPND, LNPCIS, Maxim, PLNR, Pluto, SNRM/NPAMS. Demonstrated investigative skills associated with a helpdesk engineer (understanding reason for failure points in a process flow, etc).