Customer Service Consultant

at DFP Recruitment
Location Melbourne, Australia
Date Posted December 9, 2020
Category Customer Service
Job Type Full-time
Send Resume at adjustments@dfp.com.au

Description

Customer Service Consultant DFP Recruitment location Melbourne.

Let’s talk about ME we’re not like other banks. We were created by the industry super funds to help you get more from your savings and pay less on your loans – however we can, whenever we can. We are all about helping Australians get ahead – to let people live the lives they really want. Every Australian deserves to get the most out of their money.

We want our people to be the best they can be working in an environment that enables them to provide exceptional output while continuing to grow with ME in the long term. We are searching for experienced customer service superstars to join our inbound contact centre team in a pretty amazing CBD location. Our National Contact centre is open Monday – Friday 8am – 8pm & 9am -5pm on Saturday.

All new team members are provided with engaging and collaborative training, and will be fully supported throughout their learning journey in our new starter academy for up to 3 months. We take our values and customer promise seriously, and we need team members who are ready to join us on an ambitious journey to the moon.

About you we have ambitious goals, so we need people who want to be a part of a team to help us build something amazing. We move fast and our environment is ever changing. To excel at ME we need you to have a strong sense of resilience and a love of dynamic environments. Contact Centre experience in finance or Banking would be highly regarded, but is not essential.

Why ME the people – we really mean it. We care about each other here and our refreshing no BS way of engaging with each other means people are authentic and we don’t have your usual banking political stuff. What we’re building is really cool and you get to directly influence it. We love supporting you to be the best version of yourself, we promote from within whenever possible, and so, if you are looking for a career we will support you. We embrace action oriented people who aren’t afraid to fail. That’s right you can make mistakes here and it’s ok –so long as you learn from it