Customer Service Attendant Transport for NSW location Sydney.

About us at Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Our opportunity at Sydney Trains we're continuously working to the future. This means we're on the lookout for energetic and self-motivated Part-Time Customer Service Attendants who will join us on our journey to be ambassadors for Sydney Trains.

Our Sydney Trains network operates between Berowra to Richmond, Emu Plains, Macarthur and Waterfall. You'll be part of one of Australia's largest operational service delivery teams at Sydney Trains and have amazing one of a kind opportunities to gain valuable hands-on experience in learning, practicing, and understanding the daily operations of our stations while working with a fun, energetic and committed team.

As a Part-Time Customer Service Attendant, you'll become a valued member of our Sydney Trains family. Exceptional customer service and safety will be at the centre of your priorities, ensuring you're always on the lookout for customers who might require a little extra assistance to help them safely on their journey or a smile to brighten their day.

In addition, this role will see you take on responsibilities such as (not limited to) flagging trains, using high-tech equipment, ticketing enquiries, connecting with train crew as well as various cleaning tasks to ensure the station is always at its best.

About you we're looking for Part-Time Customer Service Attendants with an amazing and fun attitude. Who thrive in a customer facing environment, love working on the frontline and making every interactions with our customers count. You will be committed to working off a rostered shift environment and want to be part of an organisation focused on making positive changes in the community and the everyday lives of our customers.

If you are self-driven, can work autonomously with initiative, have a strong work ethic, driven to provide memorable moments for our customers and love to have fun, then we want to hear from you. You will be assessed on your understanding of the role in your application.

Salary & benefits the salary for this position is $1,152.75 per week (pro rata) plus superannuation and leave loading. We currently have Permanent Part-Time positions available working a minimum of 40 hours per fortnight. Sydney Trains offers its employees challenging, rewarding and meaningful work with opportunities for career progression, learning and development and work-life balance.

Other benefits include free travel on Government trains, buses and ferries. Flexible work practices. To view more employee benefits- Employee Benefit Pack. Essential requirements . You must be available and willing to work rotating shifts including shift work, late nights, early mornings, weekends and public holidays. Extended hours may be necessary at short notice. Please note: successful candidates will need to undertake background checks and criminal record checks. Own transport is beneficial as some shift start times are out of train operating hours.

For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. For most Temporary jobs, you need a visa that gives you permission to work in Australia. To be considered for these roles you must be 18 years of age. Applicants will need to complete merit based selection activities and will be subject to satisfactory medical, drug & alcohol and criminal record checks as part of the selection process.

We are the community we serve we are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities. We enable our people to work in ways that work for them and are proud to be recognised as a FlexReady Certified employer for our flexible work policies, offerings and practices. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly. Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.