Are you looking for an exciting opportunity within the Insurance space helping a variety of customers all across Australia?

We are currently looking for customer-centric, superstars to join our vibrant and energetic team! No experience necessary, we will teach you everything you need to know! At TSA, not only are we customer inspired but we are also about making you feel valued and appreciated.

Who You'll Work With

As a Sales & Service Consultant for our client IAG, you will be the voice representing our most trusted insurance partner, NRMA. You'll form new relationships with customers and strengthen existing ones by discussing a range of policies, educating them to make informed decisions on protection and prevention. You will be focused on providing a positive customer service experience and where required, achieve sales and retention outcomes.

This role offers you the chance to build strong connections with customers, ensuring they receive the highest level of customer experience throughout their journey with IAG & NMRA. It's an excellent entry-level opportunity with continued support and development.

Why You'll Love Working with Us

High Earning Potential: Start off with a base salary for this role is $55,800 + Super, with the opportunity to earn incentives based on performance, over $1000+ per month!

Rosters Available: Start off with a 9-week training period working Monday - Friday, before moving into the following rotating roster: Monday - Sunday 7AM - 6PM with hybrid opportunities available after training, with 4 days working from home depending on competency and performance.

Supportive Team Environment: Benefit from regular social gatherings and work alongside managers and senior team members dedicated to helping you succeed.

Meaningful Work: Support customers by helping them make informed decisions about policies that best suit their needs.

Fantastic Benefits: Enjoy yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships and more.

Career Growth: Receive ongoing professional development, career progression, and 9 weeks fully paid comprehensive training to set you up for success.

What You'll Be Doing

Handling a high volume of inbound calls, helping customers with their insurance needs.

Use effective communication skills to build rapport and provide engaging customer experiences.

Offer General insurance products - Motor, Home, and CTP insurance as well as NRMA Roadside Assistance (On behalf of NRMA)

Be flexible with hours to ensure we're available when our customers need us.

What Makes You Perfect for This Role

Must be based in Perth.

Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.

Strong computer literacy and multi-tasking abilities.

Self-motivation and a desire to push yourself to new heights.

Openness to learning new skills, implementing them, and celebrating your successes.

Resilience and the ability to perform at your best.

A solution-oriented mindset, always ready to solve problems.

A fixed internet connection and a suitable work-from-home setup.

The base salary for this role is $55,800 + Super, with the opportunity to earn incentives based on performance.

If you're ready to take the next step and build a career in a vibrant workplace, we want to hear from you!

Why You'll Love Working with Us

#TSAWays: 🎉 Join a unique culture that's all about growth, recognition, and fun!

Career Growth: 📈 Climb the ladder with opportunities for internal progression.

Great Training: 🎓 Enjoy full training with ongoing coaching and development.

Recognition: 🏆 We celebrate our people with vibrant and rewarding programs.

Supportive Team: 🤗 Be part of a fun, friendly, and supportive team.

Flexible Schedule: 🕒 Experience a healthy work environment with a flexible schedule.

TSA Group is committed to building a diverse and inclusive workplace. We strongly encourage applications from Indigenous Peoples. We recognize and value the unique skills, perspectives, and experiences Indigenous applicants bring to our organization.