Customer Service Agent

at MAYDAY Recruitment
Published May 26, 2021
Location Sydney, Australia
Category Customer Service  
Job Type Full-time  
Salary
$50,000 plus Super

Description

Customer Service Agent MAYDAY Recruitment location Sydney. $50,000 plus Super.

Our client is looking for 7 switched on and customer-centric candidates who are passionate and truly care about people to join their expanding team, to start on Wednesday 16th June.

This is a fantastic opportunity for a range of candidates with either exceptional customer service experience who are looking to take a step into a corporate environment, or those with some exposure to a Call Centre who are looking to develop their career and grow within a progressive organisation.

What’s in it for you based in stunning corporate offices in the Chatswood area. Start on Wednesday 16th June. Free/discounted insurance after you pass probation. Paid leave on your birthday. One Enrichment day every year given as well as $100 to spend towards it. Work Monday- Friday between the hours of 8:00am-8:00pm on a rotating roster. Extensive training and ongoing development. Continuous support from your team leader.

Great culture where your contribution is valued. Work with a friendly and collaborative team. Paying $50,000 plus Super. Be rewarded financially for achieving targets/KPIs. Speak with friendly customers. Kick start your career in a corporate environment. Be set up for success in your role.

The role handle a high volume of inbound customer service calls, as well as outbound follow ups. Lodge customer details into a bespoke CRM system. Respond to emails and enquires. Multi-task using multiple systems. Help customers to meet their needs.

Experience needed ability to work in a team, Excellent communication skills, Empathetic nature, Previous Customer Service experience from any background, Highly desirable: Previous experience working in a Call Centre environment.