Customer Service Advisor

at Bizhub Asia Pte Ltd
Published August 23, 2019
Location Alexandra / Commonwealth, Singapore
Category Customer Service  
Job Type Full-time  
Salary
Market Competitive

Description

Customer Service Advisor location Alexandra / Commonwealth, Central. Job Type Full-Time. Company NameBizhub Asia Pte Ltd. Education Level Diploma. Responsibilities ensure that all customers inquiries are attended to promptly, responsible for daily intake of cars for servicing, assists in achieving high service levels and attains monthly customer service satisfaction index (csi), uphold and maintains professional image as a frontliner of the company, prepare quotation pertaining to any form of replacement of parts or accessories of customers cars, follow up with customers on issues pertaining to their vehicles, ensure that administration work is done promptly and monthly report are submitted on time, such as warranty claims, internal account, wip reports, cash debtors reports etc. Requirements candidate must possess at least a diploma, advanced/higher/graduate diploma, engineering (mechanical) or equivalent, at least 3 year of working experience in the related field is required for this position, has strong technical knowledge in cars, has passion in customer service.