Customer Service

at Gunn Talent
Location Auckland, New Zealand
Date Posted September 19, 2020
Category Customer Service
Job Type Full-time
Send Resume at samantha@gunntalent.co.nz

Description

Customer Service Gunn Talent location Auckland.

Our client has grown to be New Zealand’s top online, outdoor hardware shop. 100% NZ owned and operated, they’re a combination of new technology and good old fashioned Kiwi customer service. Committed to exceptional service in every way, the business has gone from strength to strength - just last year alone saw 200,000 satisfied customers from the top of the North Island to the bottom of the South.

About the role providing quality service to customers throughout New Zealand. Troubleshooting any product issues, assembly problems etc, and recommending solutions. Arranging credits and returns. Arranging freight, chasing up orders and stock. Liaison with product suppliers. Maintaining accurate information on the company database.

About you love solving problems and you're good at it. You don't get stressed managing more than one task at a time - you are able to prioritise and juggle multiple jobs. You really enjoy a solutions-based technical product environment. You love new technology and learning about new products. You have awesome computer skills - you're quick and accurate. You are eager to progress in a fun and team-focussed environment.