Customer Service Attendant

at Sydney Trains
Location New South Wales, Australia
Date Posted March 25, 2020
Category Customer Service
Job Type Full-time
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Customer Service Attendant Sydney Trains location Sydney.

About us at Sydney Trains our vision is to keep Sydney moving by putting the customer at the centre of everything we do. We work at the heart of local communities and integrate cutting edge technology to deliver efficient rail services which exceed expectations and support a rapidly growing economy. Sydney Trains also operate the Rail Operations Centre and are responsible for the maintenance of assets including tracks, trains, signals, overhead wiring, stations and facilities.

We conduct our operations in the community in compliance with the principles of ecologically sustainable development. A genuine opportunity to start a career with one of Australia’s largest service delivery teams. Entry level opportunity that’s customer and technology focused. Several Permanent Part-Time opportunities available.

Right now, we have opportunities for part-time Customer Service Attendants to join our front line team managing the efficient and safe running of stations, all while helping customers get to where they need to go. It’s a varied and constantly changing role which will see you assisting customers, flagging trains, using high-tech equipment and maintaining station presentation as required.

About you are passionate about owning each customer interaction and going that extra mile to help. You thrive in a team environment with team members working to a common goal, but also have the same enthusiasm working independently and decisively when needed. You are able to work across peak hour morning and afternoon shifts when our stations are at their busiest. You are flexible and willing travel to locations across the network to cover shifts as our customer needs change.

What’s in it for you entry level role with competitive benefits, a dynamic work environment and fully paid training. Start a career with no previous rail industry experience requirements. You’ll be making a valued contribution to your community by making sure that our customers get to their destination safely and on time. Free travel on NSW Government trains, buses and ferries. As a Customer Service Attendant, you will earn $1,119.20 per week plus 9.5% super, shift allowances and annual leave loading. Permanent part-time opportunities 20 - 38 hours per week.

Want to know more please download and read the Position Description and the Customer Service Attendant Information Pack before applying. You will be assessed on your understanding of the role in your application.