Customer Service

at Mjtlc Pty Ltd
Published February 6, 2020
Location Sydney, Australia
Category Customer Service  
Job Type Full-time  

Description

Customer Service Mjtlc Pty Ltd location Sydney. An exciting opportunity has come up to work part time in prestige Serviced Offices in the Sutherland Shire. We offer a premium serviced and virtual office solution for a wide range of businesses and professionals.

About the role you will be required to provide administrative support to our office, virtual and boardroom clients, ceo and internal staff. You will be a well presented, dedicated professional who loves a wide variety of tasks and takes a "hands on" approach to ensure the day to day operations of the business runs effectively and efficiently. As the first point of contact for the business by telephone and face to face, you have the interpersonal skills to meet and greet our clients in a friendly, professional manner and make them feel welcome.

You will be a hardworking, trustworthy and focused individual that can work independently and with limited supervision reporting directly to the Office Manager. You will be an integral part of the team leading our front office functions and offering exceptional service to our office, virtual and boardroom clients while also managing and facilitating an efficient operation of the business. You will also be assisting with the bookkeeping, administration functions as well as supporting the CEO and General Manager with daily duties.

Benefits and perks great location, views, close to shops, public transport and free public parking within minutes walk to the office, dynamic and friendly team and office environment.

 

Skills and experience all front office functions, answering calls on behalf of our clients (office & virtual tenants), greeting visitors, boardroom booking management, mail, courier collection and distribution, provide general and administrative office support to our office and virtual clients, personal assistant services to the ceo, generating new business in signing up new office and virtual tenants and boardroom hire, maintenance and cleanliness of office premises and monitor stock levels, ensuring a health and safety work environment at all times, arrange catering for clients and boardroom meeting requirements, assisting with bookkeeping functions in accounts payable, accounts receivable, bank reconciliations, invoicing tenants, banking, debtors reconciliation, control and collection, general administration duties including photocopying, fax and emailing, reconciliation of petty cash, archiving, filing and maintenance of records.

Your skills and our wish list previous office and bookkeeping experience, excellent presentation, strong front office and telephone skills, strong focus on customer service and client relations, proficient in windows 10, word, excel, outlook, knowledge of bookkeeping using myob accountrightplus2019, essential part of the role, have an outgoing, professional and personal demeanour, high attention to detail, attentiveness, accuracy and proven time management skills, excellent analytical, organisational and problem-solving skills, ability to manage, prioritise and complete tasks to meet strict deadlines, a can-do attitude and ability to take instructions and direction from management, a team player that can communicate on all different levels, hands on, hardworking, trustworthy and can work effectively with minimal supervision, have the flexibility to cover reception when staff are on leave, eager to develop the role and is willing to learn and grow within the company, initiates ideas and identifies where improvements can be made, has the ability to take initiative, update management and is focused on building the business.