Customer Service

at Bizhub Asia Pte Ltd
Location Ang Mo Kio / Bishan / Thomson, Singapore
Date Posted October 3, 2019
Category Customer Service
Job Type Full-time
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Customer Service location Ang Mo Kio / Bishan / Thomson, North. Job Type Full-Time. Company Name Bizhub Asia Pte Ltd. Education Level O-Level. Responsibilities greet customers and ascertain what each customer wants or need, reached office earlier for preparation, answer questions regarding the goods and other products, maintain knowledge of current sales and promotions, products, policies regarding payment and refund, printing, copying of forms brochures and related documents, every morning before start work ensure all the equipment, pcs and credit card machines are functioning, ensure to on/of the tvs, lights, power plug, air conditioner, computer, arrange the chairs dispose of rubbish before start and before knock off, in any events based on the schedule to come early to prepare the projector, sound system, microphone, arrange of the chairs and table, need to check, top up and requisition to admin department on the stationery, purchase order form, bp forms and other related items, need to stay back till latest 9.30pm (depend on the event timing) based on the schedule when general manager is not at office for events and training, highlighted and update if any problems occurs, suggestion for any improvement. Daily sales report ensure the stock quantity, subtotal total amount (visa, master, nets, cash, cheque), bp number, bp name, Purchase Items and Total Amount are correctly enter reconcile with the Purchase Orders. On the next working days – need to check the information and data are key in correctly into the TS System. Maintain records related to sales, purchase order form, business partner form, autoship form, daily sales report and other related forms are to keep in according to the properly filling files and kept in the safekeeping location. inventory stock and requisition new goods, issue purchase orders based on stock level, ensure all daily stock issue based on purchase orders, ensure the daily stock balance tally with the daily sales report, ensure to come early at 10am when goods are deliver, to check the goods are in good conditions (no dented), put in their located places, using first in first out methods, ensure on the goods quantity, expiry dates and balance before requisition new goods. Preparation and packing packing of spoons, if any events and promotion, preparing and packing of goods, gift & etc. Requirements candidate must possess at least a primary/ secondary school/ “o” level, professional certificate/ nitec, any field, able to work retail hours and saturday, computer literate.