Customer Service HOBAN Recruitment location Melbourne.

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and customer-centric environment? HOBAN Recruitment are currently seeking expressions of interest for multiple positions across Melbourne CBD and North West subrubs.

Key responsibilites handling inbound customer inquiries via phone, email, and live chat. Providing accurate information about our products/services and resolving customer issues promptly. Escalating complex issues to the appropriate department for resolution. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Documenting customer interactions and transactions accurately.

About you proven experience in a customer service role or related field. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work effectively in a team environment. Experience with CRM advantageous. Complaint resolution and problem solving skills.

If you are interested in roles like this and you meet the above requirement, please apply through this ad with your current CV and a covering letter clearing addressing your experience for this role as well detailing your experience around the responsibilities of the role.

Please note that only suitable candidates will be contacted. At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.