Customer Service Representative Toll location Brisbane.

About Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.

The role working out of our Acacia Ridge depot on a Mon-Fri 0630-1436 roster, you will be responsible for providing administrative services to the business to enable supply of quality warehousing and transport services.

Key responsibilities establish and maintain effective liaison with personnel in other Toll Logistic branches. Maintain effective telephone communication with customers. General Office duties filing, telephone, computer etc. Actively support and participate in quality management procedures and practices. Arrange vehicles to transport customer's products.

Confirming orders and raising relevant paperwork for dispatch. Purchasing of goods and raising purchase orders subject to Business Manager approval. Facilitate receipt of credit/returns into the warehouse, Pallet Control. Confirming orders and raising relevant paperwork for despatch (PRAs, CWDs etc). Responsibility for ensuring compliance with regulated driving hours and management of driver fatigue in the operation of a heavy vehicles, both our own and those operated by other parties coming on site.

Skills & experience ability to provide exceptional customer service. Accurate and adhere to deadlines. Strong numeracy and literacy skills. Knowledge of computer systems including SAP & 1-Stop. Understanding of Warehouse and Distribution Operations. Computer literacy in Word and Excel. Proven problem-solving ability with a solutions orientation. Transport experience – advantageous. Inventory Control experience - highly regarded.

Working at Toll we're proud to be a leading integrated logistics provider in the Asia Pacific region. And we know our success is due to the quality and skill of our talented people - quite simply, our people are our most valuable asset. We work hard to create a workplace that supports our people's careers and that is a safe, respectful, and inclusive place to work.

When you join Toll, you'll join 40,000 customer-focused people who are working across 1,200 locations in more than 50 countries. Our employees are passionately committed to our vision - to deliver outstanding logistics solutions for our customers, at every stage of the supply chain.