Customer Service

at Sj Personnel
Location Melbourne, Australia
Date Posted April 28, 2021
Category Customer Service
Job Type Full-time
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Customer Service Sj Personnel location Melbourne.

About E&S Trading Family owned and operated, E&S Trading is one of Victoria’s leading suppliers of Kitchen, Bathroom and Laundry goods. E&S Trading is built around family values and continues to go from strength to strength through embracing a customer service model that is centred around relationships and experiences for our customers.

Based in 9 premium locations around Victoria with a Warehouse and Seconds Clearance Centre in Noble Park, we house not only the most reliable products, but also brands that provide truly excellent performance. Displaying everything you need across all three categories; the E&S family are always ready to assist in making your next purchase the best one yet.

About the opportunity we are currently looking for a Part Time Customer Service Team Member to join the team in our Noble Park Clearance Centre. You will be required to build relationships with our clients so that we can exceed the needs and expectations of our loyal client base. At E&S every customer is as important as the next – It is your job to share in their vision and help them achieve their goals.

Role duties tasked with understanding our customers needs and based on sound advice and solutions. Processing orders to ensure customer expectations are exceeded to achieve the very best in customer satisfaction. Coordinate the sales process with multiple parties including warehousing and delivery teams. Assisting other team members to achieve high level customer service as needed. Additional duties to be discussed on application.

What is the right fit for E&S Solutions focused with a collaborative approach to customer service. You have a proven ability to truly understand the requirements of a customer. Exceptional communicator, both written and verbally. Available to work Monday – Thursday. Experience in appliances is not a requirement – We want the best customer service staff we can find - Training is provided on the job. Most importantly, you must have a passion for helping others.

Why join the E&S family you will be in a positive supportive environment with a real focus on growth. Solid hourly rate on offer. Comprehensive induction and training with ongoing development to set you up to succeed. A real work family with a focus on family values and a view that staff are the number one priority to having happy customers.