Customer Service

at Cloudwine
Published January 28, 2021
Location Melbourne, Australia
Category Customer Service  
Job Type Full-time  

Description

Wine Customer Service Cloudwine location Melbourne.

Role Summary Cloudwine has recently opened a part-time position for an instore wine-retailing role with a strong emphasis on on-line order processing and fulfillment.

About Cloudwine is a long-established established, independent wine store located in South Melbourne with a very strong reputation as a small producer specialist. We offer 800+ exciting wines in store plus some of Australia's most cutting-edge craft beer & spirits. Our on-line store ranges nearly 2,000 products. We are growing quickly and now have a position available for the right person to help grow our brand.

Tasks and responsibilities a large part of your job will be processing on-line orders, however you'll also be involved in the day-to-day running of the shop. These tasks will include store presentation. Stock processing (stock presentation, pricing). Receipt of deliveries, Customer service (as required).

To be successful you will need be available to work 2 days a week (Prefer Monday/Tuesday, but flexible). To be able to work autonomously but understand the importance of working effectively within a small team. Excellent communication skills. Sound knowledge of wine, beer and spirits. Current RSA certificate mandatory. WSET qualification will be looked upon favourably (but not a necessity).

Our offer immediate start with a growing brand. A commitment to flexible working hours within the confines of the broader business requirements. Friendly, casual and respectful work environment. Award-rate remuneration.