Customer Relations

at Summit Smash
Published May 14, 2023
Location Cooma, Australia
Category Customer Service  
Job Type Part-time  
Salary
$25 – $34 per hour

Description

Customer Relations Summit Smash location Cooma. $25 – $34 per hour.

Summit Smash Repairs in Cooma is expanding, and we have a newly created position of Customer Relations available with immediate start. In this role you will be self-motivated and able to work independently of constant manager direction.

The position requires you to greet Customers face to face. Deal with customer and insurer enquiries either over the phone or face to face. Book vehicles in for repairs, follow up customers on arrival and departure dates and time.

Organise hire cars through our onsite SIXT business. Ensure customers are given daily updates on the progress of their cars. Complete filing daily. Maintain a clean workspace. Assist the rest of the team to get better at their roles and offer advice for us to improve customer service. General admin assistance to management.

Summit Smash is the only IAG approved repairer in the Snowy Monaro region. IAG has the market share of the insurers in this region, so this contract along with our other long term fleet work providers means work is never short and there is plenty of overtime if you want it, however any overtime is left to your discretion. There is never any pressure.

To be successful in this once in a lifetime opportunity, you will need the following requirements be reliable, Be able to multitask, Be adaptable to change, Be happy, Remuneration is completely negotiable and paid dependant on experience and ability.

Located in the relaxed Snowy Monaro region, Cooma is an amazing place to raise your kids. Only 1hr 15min to Thredbo, 1.5 hours to the coastal town of Bega and 1hr 15 mins to the city of Canberra, Cooma allows you to experience every facet of life close by without the out of reach price tag. Own your own home, pay it off quick and look to invest in your kids future, all while having extra cash to enjoy life’s experiences NOW on your doorstep. With the government’s commitment to renewable energy, the current Snowy 2.0 project is likely to be expanded, so there are amazing investment opportunities in the region over the next 10 years.