Customer Operations Representative

at Avis Budget Group
Published April 22, 2025
Location Cambridge, Australia
Category Customer Service  
Job Type Part-time  

Description

Immediately hiring! We are now seeking driven and energetic
people, like you, to join our growing Avis Budget Group
enterprise. You’ll be an appreciated and valued addition to our
team, helping increase satisfaction through interacting with
customers and being an exceptional groomer!

Casual ongoing role – Hobart Airport based

Full training provided to help you achieve your goals & reach
your potential

Supportive, friendly, and caring culture

Large, stable global organisation

Opportunity to grow and move internally within our business

About the Role

You’ll be involved in all aspects of our business! In this
position you will be interacting with our customers on the
counter marketing products and services, completing rental
bookings, inspecting vehicles for damages and also assisting with
the cleaning of our vehicles in the wash bay.

 

What you’ll do

Interact with our customers face to face, promoting the Avis
Budget Group brand.

Completing rental transactions, contracts and bookings.

Cleaning the interior and exterior of our vehicles according to
company standards.

Inspecting vehicles for any damages that occurred during the
previous rentals.

 

Perks You’ll Get:

Competitive pay + loadings/overtime rates + performance incentive

Wellbeing programme incl. life insurance + discounted health
insurance + superannuation options

Access to Perkbox – discounts and offers with hundreds of
retailers and big brands, including on cinema tickets, fitness
classes, shopping discounts and much more

Employee discounts on car rental across Avis Budget Group

Employee Assistance Programme (EAP) provided by Converge – 24/7
support for your mental health and wellbeing

Full training provided to help you achieve your goals & reach
your potential

 

What we’re looking for

Applicants must have a full and valid driver’s license

This is a casual position that requires a minimum availability of
3-4 days per week

Previous experience within retail, hospitality, customer service,
sales or similar roles

Ability to work in a fast paced environment while delivery
exceptional customer service

Ability to follow procedures and adhere to company guidelines and
standards

Comfortable learning and using various computer systems to
accurately input rental information

 

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000
driven people, performing with purpose. Together, we’re moving
the future of transportation forward with our innovative,
customer-focused solutions.

 

Our culture is performance driven, where we encourage and support
each other to be at our best through leadership, training, tools,
and rewards.

 

We are proud to make a positive difference to the lives of our
colleagues, customers, and communities where we operate.

 

At Avis Budget Group we embrace and promote diversity, equity,
and inclusion within the company’s workforce, consumer base,
communities, and supply chain. We value each employee whose
talent, skills, and personality have helped to establish the
company as a leading provider of global transportations
solutions.

 

Our Reconciliation Action Plan enables us to deepen our
understanding of its sphere of influence and the unique
contribution we can make to lead progress.