Customer Operations Representative
Published | April 22, 2025 |
Location | Cambridge, Australia |
Category | Customer Service |
Job Type | Part-time |
Description
Immediately hiring! We are now seeking driven and energetic
people, like you, to join our growing Avis Budget Group
enterprise. You’ll be an appreciated and valued addition to our
team, helping increase satisfaction through interacting with
customers and being an exceptional groomer!
Casual ongoing role – Hobart Airport based
Full training provided to help you achieve your goals & reach
your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business
About the Role
You’ll be involved in all aspects of our business! In this
position you will be interacting with our customers on the
counter marketing products and services, completing rental
bookings, inspecting vehicles for damages and also assisting with
the cleaning of our vehicles in the wash bay.
What you’ll do
Interact with our customers face to face, promoting the Avis
Budget Group brand.
Completing rental transactions, contracts and bookings.
Cleaning the interior and exterior of our vehicles according to
company standards.
Inspecting vehicles for any damages that occurred during the
previous rentals.
Perks You’ll Get:
Competitive pay + loadings/overtime rates + performance incentive
Wellbeing programme incl. life insurance + discounted health
insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of
retailers and big brands, including on cinema tickets, fitness
classes, shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7
support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach
your potential
What we’re looking for
Applicants must have a full and valid driver’s license
This is a casual position that requires a minimum availability of
3-4 days per week
Previous experience within retail, hospitality, customer service,
sales or similar roles
Ability to work in a fast paced environment while delivery
exceptional customer service
Ability to follow procedures and adhere to company guidelines and
standards
Comfortable learning and using various computer systems to
accurately input rental information
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000
driven people, performing with purpose. Together, we’re moving
the future of transportation forward with our innovative,
customer-focused solutions.
Our culture is performance driven, where we encourage and support
each other to be at our best through leadership, training, tools,
and rewards.
We are proud to make a positive difference to the lives of our
colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity,
and inclusion within the company’s workforce, consumer base,
communities, and supply chain. We value each employee whose
talent, skills, and personality have helped to establish the
company as a leading provider of global transportations
solutions.
Our Reconciliation Action Plan enables us to deepen our
understanding of its sphere of influence and the unique
contribution we can make to lead progress.