Customer Experience Ambassador Brightside Co location Auckland. $49,000.

Full time Customer Experience Ambassador roles available in Auckland, to start ASAP. 1 Full time positions available: Monday to Friday, between 12:30 - 9:00pm and Saturday (be part of a rotating roster) 11:00am - 2:00pm - Hybrid working environment 2 days working from our Avondale office and 3 days working from home.

1 Part time position available: Working from the Avondale office Monday & Tuesday, 10.30am - 5pm, Working from home Saturday 11:00am - 2:00pm. Unlimited opportunities for learning across all dimensions of the business. Great company culture with amazing employee benefits.

We love to create a bright future by pioneering innovative protection solutions and we need talented Customer Experience Ambassadors to join our Brightside Team. To enable us to deliver exceptional customer experience, we are looking for people who display our values Create, Deliver and Believe and who possess a passion to provide excellent customer service.

A willingness to work as part of a team to achieve team goals. Excellent written and verbal communication skills. Well-developed computer skills including an ability to toggle between screens and systems. The ability to handle complaints to successful resolution and be emphatic to customer needs. A passion to achieve set individual  KPIs. A positive approach to change.

If successful, you will be offered coaching and Development Plans. A range of employee benefits. Full training will be provided and the positions are due to start as soon as possible. To secure this opportunity you must be a New Zealand Citizen or Permanent Resident.