Customer Experience Ambassador

at Brightside Co
Location Auckland, New Zealand
Date Posted June 18, 2020
Category Customer Service
Job Type Full-time
Send Resume at
Salary $35,000 - $39,999


Customer Experience Ambassador Brightside Co location Auckland. Salary $35,000 - $39,999.

Full time positions available monday to Friday between 10.30am - 9:00pm Saturday (be part of a rotating roster) 11:00am - 2:00pm. Unlimited opportunities for learning across all dimensions of the business. Deliver signature customer service and be rewarded through our BrightSTAR program. Great company culture with amazing employee benefits.

We love to create a bright future by pioneering innovative protection solutions and we need a talented Customer Experience Ambassador to join our Brightside Team in our office in Avondale, Auckland.

To enable us to deliver exceptional customer experience, we are looking for people who display our values create, deliver and believe and who possess a passion to provide excellent customer service. A willingness to work as part of a team to achieve team goals.

Excellent written and verbal communication skills. Well-developed computer skills including an ability to toggle between screens and systems. The ability to handle complaints to successful resolution and be emphatic to customer needs. A passion to achieve set individual KPIs. A positive approach to change.

If successful, you will be offered coaching and Development Plans. A range of employee benefits including life and trauma cover, counselling services, Zoo passes, health and wellbeing initiatives and many more. Full training will be provided and the positions are due to start as soon as possible. To secure this opportunity you must be a New Zealand Citizen or Permanent Resident.