Customer Care Coordinator Greater Wellington location Wellington.

About Greater Wellington There's a lot more to us than meets the eye. Here at Greater Wellington Regional Council, we're working on the big things that will impact everyone in our region. Ensuring we have uninterrupted access to drinking water, staying safe from the threat of flooding, protecting and enhancing the environment, improving the quality of our fresh water, ensuring we are all connected through our public transport network and planning ahead for the potential impact of climate change across our region. We're people who are genuinely passionate about the work we do, because we believe what we do counts.

About the role we are looking for two positive and reliable individuals to join our team as a Customer Care Coordinator. You will be the face of Greater Wellington to the public at our Cuba street office, and will create a hospitable atmosphere around the front of office counter that is welcoming, help to share our stories in terms of our brand and history, and pro-actively anticipate the needs of our guests and visitors.

In return for your passion and commitment, we provide a diverse range of benefits including working options that help our staff balance their own lifestyle and needs with their work commitments. We're also all about growing our people through professional development and experience across everything the council does. We offer a supportive work environment where the health and wellbeing of our staff is paramount, and you will be valued for the important contribution you will make.

To succeed in the role you will enjoy interacting and communicating with people from all walks of life. Have a methodical and well-organised approach to work. Be self-motivated, adaptable and reliable - a real can-do approach. Be excited and motivated to work as a member of a team and build successful working relationships.

Demonstrate initiative, and a willingness to learn. Have a high level of professional customer service skills gained from experience in a customer focused role. Be happy to work both independently and proactively. Have a high level of attention to detail and proven experience in multi-tasking and prioritization.