Customer Banking Consultant

at Westpac
Location Hamilton, New Zealand
Date Posted October 7, 2020
Category Customer Service
Job Type Full-time
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Customer Banking Consultant Westpac location Waikato.

We are people always helping people, Part-Time, Permanent, Chartwell Branch, Tuesday to Saturday. Westpac strives to deliver Best Customer Outcomes so that we can in turn, be one of the World’s great service companies - helping our customers financially to grow a better New Zealand.

How will I help Our Customer Banking Consultants serve as our voice, and ensure our customers get what they need, so our customers can focus on the things that really matter. For that reason, we search for only the best people, who are willing to take that responsibility seriously. We are looking for someone with a passion to help, you will go above and beyond to deliver exceptional service and create magic moments for our customers. This is a team with high standards, so an aspirational individual keen to continually learn and improve is quintessential.

What’s in it for me this role will give you an opportunity to develop and grow a career in banking. We are passionate about people and take pride in building teams that reflect the diversity in our communities. From day one, we will invest in your growth and empower you to take ownership of your ongoing learning and development.  As well as immersing yourself in a supportive team environment, you will be offered some of the best banking, wealth and insurance benefits in the market, gain access to a suite of online learning modules and career planning tools to grow with us.

What do I need often, you will be dealing with our customers at challenging times in their lives. We need someone who legitimately cares about helping people and who takes the time to listen and understand our customers’ stories - in the most professional way possible.

You will have previous experience in a Customer Service role previous experience in Banking/Lending – not essential. The ability to communicate effectively to a wide audience. A passion for creating magic for our customers, in a responsible manner. A genuine desire to help others.