Court Registry Officer

at Ministry of Justice
Location Wellington, New Zealand
Date Posted December 9, 2020
Category Other
Job Type Full-time
Send Resume at recruitment@justice.govt.nz
Salary $48,853 - $68,968

Description

Court Registry Officer Ministry of Justice location Wellington. Salary $48,853 - $68,968.

About the role this role is based at Hutt Valley Distrcit Court and we are hiring for 2 positions. In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

The roles tasks include but is not limited to court Taking - this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court. Customer Service - interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions - so you will need to be confident with all methods. Case management - this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

About our Team At the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa. At the Ministry of Justice we deliver people centred services to provide access to justice for all. Te tuku ratonga a-tangata kia ahei atu ai te katoa ki te ture. Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As a Court Registry Officer this includes exercising Deputy Registrar Powers.

As an organisation we empower our people with building their wellbeing knowledge, offering a range of wellbeing tools and support. Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Skills and experience with pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism. Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, returning to the workforce, have a passion for working with customers this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be detail orientated and observant - the court has many different processes and case information needs to be accurate. Self-aware -our customers are unique, and you will be confident working, both individually and as a team, across a range of situations. Multi-task -some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly.

Willing to learn - legislation and processes in the courts is always changing and you will be able to adapt and take onboard feedback. Resilience - there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.