Court Registry Officer

at Ministry of Justice
Published May 11, 2023
Location Auckland, New Zealand
Category Admin and Clerical  
Job Type Full-time  
$52,729 - $74,441 based on skills and experience


Court Registry Officer Ministry of Justice location Auckland. $52,729 - $74,441 based on skills and experience.

Court Registry Officer Permanent North Shore District Court. Come and join an amazing, fun, hardworking team in North Shore District Court. Work in a team where you'll support the day-to-day operations of the court by managing cases and working with different customers. Work with a range of stakeholders who interact with the court. Deliver a service with high accuracy and professionalism. Exercise Deputy Registrar powers.

About the role as a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your main responsibilities will include court Taking- this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.

Customer Service- all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions. Case Management- this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

Skills and experience to be successful, you will need to be detail orientated and observant -the court has many different processes and case information needs to be accurate. Self-aware -you'll understand our customers and will be confident working across a range of situations.

Multi-task -you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly. Willing to learn -legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback. Resilience -there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Who we are at Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa. Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Salary Range The remuneration band for this role is $52,729 to $74,441 - while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.