Communications, Marketing and Event Coordinator The Health Garden location Gold Coast.

Our business operates in the natural health & wellness industry, and promotes the use of high quality essential oils and oil-infused products. We offer health, spiritual and lifestyle education across a variety of media (website, email, social media, webinars, printed media and live events), combined with outstanding and heart-based customer service.

We’ve grown year on year since 1998, and have a global team of over 22,000 customers and distributors across Australia, Northern Europe, USA and Canada. We’re looking to grow this by 50% in the next 18 months, by strengthening our current offering and by blossoming a new arm to the business which is more spiritually-focussed.

We are seeking a part time casual (approx. 25-30 hours per week/5-6 hours per day), work-from-home Coordinator to assist with marketing, promotions and event management, communications with our team, producing engaging content for our weekly blogs and social media channels, and a variety of PA and organisational tasks.

You'll be responsible for falling in love with our brand. Offering an enriching, customer-loving experience to our amazing tribe of customers and distributors, responding to their email, phone and social media enquiries in an authentic and heart-felt way. Researching, producing and uploading both educational and marketing content onto our websites and social media channels, which aligns with our culture and our unique voice.

Coordinating online and live events, including venue and attendee liaison, creating booking links, invoicing, and management of attendance lists. Actioning a wide variety of general administrative and PA tasks, including managing our database, maintaining an accurate Procedures Manual, and some basic invoicing in Xero. Monitoring and supervising the activities of other staff and contractors.

Your Qualifications/experience 2+ years’ experience in a communications & marketing role. A track record of researching and writing engaging content that connects with the heart of your audience. Proficiency with social media platforms such as Facebook, Instagram, YouTube and LinkedIn. Excellent computer and typing skills, competent in Microsoft Office Suite including Powerpoint. Extensive admin, event coordination, and/or PA experience.

The following qualifications/experience are an advantage but not a prerequisite. If you have experience in any of these areas, please note them in your covering letter tertiary qualifications in Communications, Marketing, Journalism, or a related field.

An eye for design. Photography, videography or graphic design experience. Event Management experience. WordPress or Shopify websites, SEO, SEM and ecommerce platforms. CRM and Mass Mail solutions (such as Active Campaign, Keap, HubSpot or Mailchimp). Xero accounting package experience, Staff supervision.

Your Personal attributes passionate about communications, with outstanding organisational and admin skills. Exceptional attention to detail. Great interpersonal communication skills, with an authentic and heart-based phone manner. Excellent writing, proofing and editing skills. Efficiency-focussed, adept at multi-tasking and prioritizing. Tech-savvy, with good IT skills, able to quickly learn new systems/platforms/programs.

A proactive thinker, with a positive and friendly “can-do” attitude, willing to jump in and do what’s needed. Self-motivated, with the ability to work alone and as part of a team with minimal supervision. Thrives in a fast-paced, high energy business, able to work under pressure when required, and meet strict time deadlines. Hard working and flexible, and willing to always go the extra mile both in customer service and to meet business deadlines. Access to a reliable vehicle for making site visits to our office in Byron Bay as needed.