Collections Registry Officer Ministry of Justice location Auckland. $56,729 - $78,441 based on skills and experience.

Serving all New Zealanders. Ongoing comprehensive training and support. Opportunity to assist people at some of their hardest moments.

The opportunity as a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all.

Skills and experience to be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.

No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you.

Who we are At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa. The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

You don't need relevant experience or qualifications to work here. If you are a capable person and a quick learner who loves to be busy, we will have something for you and there are routes for progression if you work hard and stick around."

Benefits contributions to prescriptions for glasses. Online professional development portal. Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's. Free and confidential counselling sessions.

How to get your foot in the door the likely appointing salary range for this role is between $56,729 - $65,414. Start date is expected to be Monday 31st July. Working hours are across 8.00am - 7.00pm, Monday to Friday. Both full-time and part time opportunities are available. Part time hours will be a minimum of 20 hours per week.

Salary range The remuneration band for this role is $56,729 to $78,441 - while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.