Clinic Receptionist Auckland District Health Board location Auckland.

At Auckland DHB we are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.

The opportunity we have an exciting opportunity for a Clinic Receptionist to join us in a permanent full-time position at Greenlane Eye Clinic. This role is based at Greenlane Clinical Centre but the successful applicant must be flexible, as occasionally the service may need you to work from other Satellite Clinic within the Auckland Region.

Our core hours for this role are primarily structured around the clinic hours, but could vary depending on changes within the service. You will be working 8 hours per day, 40 hours per week between the hours of 7am – 7pm, Monday – Sunday roster.

This is a very busy role requiring high aptitude in prioritising, problem solving, self-managing, and being a team player.  As you will be the first point of contact for our patients, visitors and staff, it is essential you show empathy towards patients, promote a professional image whilst contributing towards a positive patient experience and efficient running of the clinics.

Important skills to be successful, you will need to have a strong patient focus with a ‘can do’ attitude, excellent reception and telephone skills, with good command of the English language and demonstrate attention to detail. You will need to be flexible and have advanced people and computer skills. Previous experience in a health care setting and knowledge of PHS/CMS is desirable, but not essential, as training will be provided.

Why you will enjoy working here we recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai | Auckland DHB.

We are a value based and inclusive organisation that is committed to deliver the best health outcomes for our total population. To do this we are working hard to develop a robust and capable workforce that reflects the population we serve. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply and would greatly value seeing more applicants from our Māori & Pacific communities.