Full-time Maximum Term position to 30 June 2026, based at our Dandenong location
Supporting newly arrived refugees
You must be fluent in Burmese to be considered
Annual salary is $55,755 + 12% super
Other benefits include:
Regular performance feedback and performance review process
Supportive environment and caring work culture with work/life balance
Cultural Diversity
Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
Flare Employee Discounts Program
17.5% Annual Leave Loading
Employee Assistance Program (EAP)
About the role

We are seeking applications for a Client Support Worker HSP. If successful, you will complete over the phone or face to face assessments of clients, refer identified high need/complex cases through to Case Managers, undertake case noting and referrals to external and internal agencies, and undertake the duties of a Community Guide when required.

To be considered for one of these roles, you will be able to demonstrate the following key selection criteria:

Minimum of Certificate III in Community Services or similar field; and/or a minimum of 2 years' experience in case management support of clients from CALD backgrounds
Fluent in the following community language: Burmese
A current valid Driver Licence is essential
A current valid Working with Children Check (Employee) is essential
Strong written communication, report writing and word processing skills
Strong organisational, time management and administrative skills with the ability to work with a high level of autonomy
Demonstrated ability to apply the Strengths Based Model in practice with clients
Experience in maintaining and implementing administrative and database systems
Computer literate and ability to use word-processing, spreadsheet and database programs
Highly effective interpersonal and cross cultural communication skills and an interest in working with CALD community organizations
Experience working autonomously and within multi-disciplinary teams to achieve agreed goals
Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES
Diploma in Community Services or similar field is highly desirable
Applications for these positions will be accepted up to 6 pm on Sunday, 27 July 2025, however interviews and/or other selection processes may commence prior to the close date.

To apply for one of these positions please submit:

Your current resume
Cover letter addressing the key selection criteria outlined above
About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.