Client Services Officer Gold Coast

at Findex
Published August 1, 2025
Location Gold Coast, Australia
Category Customer Service  
Job Type Full-time  

Description

Findex allows you to be the best version of yourself
Opportunities to explore career paths across divisions
Thrive with the support of a team who share a common goal
Do you want to be part of a community of likeminded professionals who are revolutionising the way financial services are delivered?

Join our collaborative team in the Gold Coast! We're seeking a motivated, flexible, and positive individual who takes initiative.

What will your typical week look like?

Ensure timely completion of client-related tasks in the local office or designated region, meeting internal and external service standards.
Provide general support to the Client Services team, including file creation and management, database entry, and administrative tasks such as printing, filing, and scanning.
Maintain a positive and proactive attitude, collaborating with team members to achieve shared goals.
Assist with front-of-house reception duties as needed
More about the perks

Flexible work arrangements and varied work experiences
Clear and supportive career progression opportunities
Ongoing training and development to support your growth
Health insurance benefits to help keep you healthy and happy
Let’s talk about you!

You are someone with…..

Administration experience with strong attention to detail
Excellent time management and organisational skills, with the ability to multitask and adapt to change
Effective communication and interpersonal skills, with confidence in dealing with clients and stakeholders;
Team player with a positive attitude, willingness to learn and develop, and able to collaborate effectively with others.
Proficient in Microsoft Suite including Outlook, Teams, Word, and Excel
Let’s talk about our team

Collaborative team that values diversity and inclusivity
Supportive work environment with opportunities for career growth and development
Focus on Corporate Affairs for your Region
Strong client-centric focus and commitment to providing excellent service
Access to a range of resources and tools to help you succeed in your role
ABOUT US:

Why Findex? #writeyournextchapter

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment, and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

If this sounds like you, we look forward to meeting you. Apply now!

PLEASE NOTE:

Only candidates with valid working rights within Australia/New Zealand (in which this position is based) will be considered.

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.

Note for Recruitment Agencies:

This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.