Client Services Officer Dubbo

at Findex
Published October 14, 2025
Location Dubbo, Australia
Category Customer Service  
Job Type Full-time  

Description

We are looking for a positive, motivated individual with client-facing or administrative experience (Financial Services industry background not essential) to join our wonderful Dubbo office as a Client Services Officer! This is a permanent, full-time, onsite position.
** Please note: Travel is required to Warren one day per week (fully reimbursable).

What will your typical week look like?

Answering client phone calls as you will be the direct contact for clients and maintaining excellent customer service.
Various administration tasks including client database maintenance, document management (scanning), client invoicing, lodging tax returns and ATO correspondence.
Ad hoc Perform tasks such as managing mail and preparation of meeting rooms.

Let’s talk about you! You will have the following:

Experience in customer services, administration, or similar front of house role.
Strong prioritisation and organisational skills and the ability to deal with change.
Previous experience using the Microsoft Suite and Teams (or similar).

Let’s talk about our team

Collaborative team that values diversity and inclusivity
Supportive work environment with opportunities for career growth and development
Strong client-centric focus and commitment to providing excellent service
Experience a dynamic and rewarding career with Findex!

More about the perks!

Flexible work arrangements and varied work experiences
Clear and supportive career progression opportunities
Ongoing training and development to support your growth
A range of benefits to help keep you healthy and happy

About us

Why Findex?

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

If this sounds like you, we look forward to meeting you. Apply now!

PLEASE NOTE:

Only candidates with valid working rights within Australia will be considered.

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.

Note for Recruitment Agencies:

This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.