Client Services Officer

at Consumer and Business Services SA
Location Adelaide, Australia
Date Posted December 5, 2020
Category Customer Service
Job Type Full-time
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Client Services Officer Consumer and Business Services SA location Adelaide.

About the opportunity we are looking for a motivated, positive and personable Client Services Officer to join our driven customer facing team within Consumer and Business Services.

The Births, Deaths and Marriages branch, within the Attorney-General’s Department’s Consumer and Business Services (CBS) wants to hear from you if you are effective in providing high quality customer support in a considerate and timely manner via telephone, face to face, emails and other forms of communication.

Competent in handling complaints in a considerate manner. Able to efficiently handle large workloads with competing demands and priorities, and are. Personable and able to work successfully in a team of competent Client Services Officers.

About Consumer and Business Services Consumer and Business Services (CBS) employs around 200 staff and our primary purpose is to facilitate business, protect consumers and record life events. CBS currently comprises eight branches, with two points of executive oversight.  CBS constitutes a large part of South Australia’s business/consumer regulatory system, and is the regulator for many businesses and professions.

CBS’ strategic goals are to deliver effective regulation – by ensuring fair markets, safe products and empowered consumers. Look after each other – fostering an engaging, positive and healthy work environment. Look after our customers – ensuring an informative, consistent and responsive service.

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.