Client Services Officer

at Department of Communities and Justice
Published January 14, 2023
Location Sydney, Australia
Category Customer Service  
Job Type Full-time  

Description

Client Services Officer Department of Communities and Justice location Sydney.

Job description ongoing and Temporary roles available. Hornsby Local Court. Clerk Grade 1/2, Salary ($67,975 - $73,901) + super. The Department of Justice supports the NSW community by providing access to justice services, through the protection of rights and public safety initiatives. Court Services comprises the Local Court, District Court and Sheriff's Office. There are approximately 1500 staff in the business centre working in over 164 locations throughout the State - this is the perfect opportunity to join our Hornsby team as a Client Services Officer today.

About the role reporting to the Deputy Registrar, the Client Services Officer will provide a range of clerical and administrative services including, but not limited to, responding to client enquiries, providing assistance in the courtroom, data entry and records management.

The role is also responsible for supporting the efficient operation of the court including liaising effectively with a wide range of stakeholders. Liaising with members of the judiciary and other stakeholders to ensure the efficient running of the court. Supporting the effective implementation of improved work practices. Work in different jurisdictions if needed.

About you the successful candidates will have the following characteristics strong written and verbal communication skills. Great time management and organization. The ability to work in a fast-paced environment with high volumes of work. A professional demeaner. High quality customer service skills. Efficient in technology. Be a team player who easily adapts to forever changing situations and environments.