at The Royal Women's Hospital
Published August 23, 2022
Location Melbourne, Australia
Category Management  
Job Type Full-time  


Clerk The Royal Women's Hospital location Melbourne.

Ongoing position inpatient and Outpatient including Gynae/oncology, Gestational Trophoblastic Disease and Dysplasia Services. The Royal Women’s Hospital is Australia’s first and largest specialist hospital dedicated to improving the health and wellbeing of newborns and women of all ages.

To join the Women’s is to be instrumental in forging progress towards health equity for women from ground-breaking research through to the bedside delivery of multi-disciplinary clinical care. Creating exceptional experiences is at the heart of everything we do for our patients, their families, and our people across our specialised services within maternity, neonatal and women’s health.

As an Administrative Officer, the responsibilitie involve providing patient administration services to the department and will assist in maintaining a high level of customer service to external and internal stakeholders. This role requires a high degree of immediacy with response to questions and requests. The role will work very closely with other members of the multidisciplinary team.

Working within the hospital environment requires the understanding of, and compliance with, the need for strict confidentiality. This position requires high quality data entry and general administrative duties to ensure efficient and effective service operational requirements. The role will also work closely with the other admin officers on the department providing additional support to the department.

To be successful in this role, you need demonstrated experience working in a health care setting. Experience with customer service and across a multidisciplinary team. High level communication skills, with demonstrated ability to communicate at all levels. Proven ability to adapt to  change and new ways of working.

Experience using Microsoft Suite, relational data base, email and the internet. Understanding of and commitment to, the organisation’s strategic direction. Desirable criteria experience working with women from diverse cultural backgrounds is preferred. Working knowledge of iPM and Epic (or another EMR equivalent).

Our offering when you join the Women’s you unite with talented people who share your purpose and unwavering determination to advance health outcomes for all women. You will find a workplace that is collaborative, progressive and passionate about learning and working together in multi-disciplinary teams to ensure you find the exceptional in your everyday.

We are proudly Breastfeeding Association accredited. The Women’s is committed to gender equity principles and our people have an awareness of and sensitive approach to violence against women/family violence matters.

The Women’s is an equal opportunity employer committed to diversity and social inclusion. We welcome applications from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Islanders, people with lived experience of disability and people who identify as LGBTI.

It is a policy of the Women's to provide reasonable adjustments for persons with a disability. If you need assistance or adjustments to fully participate in the application or interview process, please contact the hiring manager listed under 'Contact Person'.

COVID-19 Vaccination requirement please be aware that in line with the Health Minister's Covid-19 Mandatory Vaccination Order, all workers at the Women's regardless of role, will be required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption.