At Australia Zoo, our Cleaning Team have the opportunity to get out and about on our gorgeous 110 acres of grounds, making sure that our high standards of cleanliness are maintained throughout the Zoo. Our Cleaning Team also engage with our guests, assisting in making them feel welcomed.

Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support diversity and equal employment opportunities for women, people with disabilities and all cultural backgrounds.

The 2IC Cleaning position will ensure the cleaning department maintains a high standard of cleanliness and hygiene within the zoo alongside the Cleaning Services Manager. You will have responsibility for the procedures and policies of the Cleaning department and will ensure operational systems are in place for the services being conducted by the Zoo’s Cleaning staff.

To be successful in this role, you will have a demonstrated ability to supervise a small and hard working team, have great communication and work collaboratively with the Cleaning Services Manager. You must be a quick thinker, and be willing to jump in and help out the team wherever needed.

Primary Duties include, but are not limited to:

Cleaning of all amenities
Cleaning & maintaining all public areas (admissions, entrance, lower level administration building, footpaths, demonstration areas)
General cleaning of office areas as required
Waste disposal, litter removal on or surrounding zoo property
Maintaining all pathways, access areas, service roads and main buildings throughout the Zoo
Removal of cobwebs and bird excrement
Cleaning wet/dry spills
Effective and safe use of chemicals as per the Safety Data Sheets
Effective and Safe use of hand cleaning and maintenance equipment (Vacuum, Blower, Sweeper, Mop, Duster, Gurney, Buggy etc)
Ensure all high touch points are sanitised
Cleaning and maintaining department equipment
Supervising all cleaning staff in accordance to the departments policies, procedures and plans
Aid in development and application of training and development plans for each of the cleaning staff
Assist with department procedure updates in collaboration with the Cleaning Services Manager
Ensure all chemicals within the cleaning department are stored in accordance to the Safety Data Sheets and in collaboration with the Workplace Health and Safety Officer
Ensure effective and efficient rostering of cleaning staff when required
Guest relations such as providing directions and information
Maintain high standard of customer service throughout all areas
A commitment to privacy and confidentiality
Work within the guidelines of Workplace Health & Safety procedures to ensure security & safety of self, staff, visitors and animals
Participate in performance training and development reviews or programs as requested by the company both on and off the job
Attend meetings as requested by Management
Work within a team environment
Other duties as required by Manager, HR or Management
Essential Criteria:

Hold current Driver’s Licence (manual is preferred).
Available to work weekends, public holidays, and school holiday periods.
Proven ability to effectively lead a team.
Proof of HepB Vaccination (Unless otherwise exempt).
Apply for this job below.

Here is a checklist of information you will need to have ready before you start to complete the employment application form:

Education history
Employment history
References
Any qualifications you may have eg First Aid
Any achievements you may like to tell us about
your availability (what hours can you work)
A resume in .pdf format
Any other info that may support your application.