Claims Administrator Variety location Auckland. $50,000 - $54,999.

If you enjoy helping others while working in a dynamic environment, this could be the ideal fixed-term opportunity for you. As a 12 month maternity cover, this is a claims-focussed support position with an internal focus, that directly enables the wider Variety team to support and provide opportunities to help Kiwi kids, giving them a happier, healthier childhood and the foundation for a better future.

You will be part of a committed and enthusiastic team and a key support for your Manager, as Variety’s programmes - and therefore claims, continue to grow. With this comes the opportunity to improve systems and processes.

The role and its responsibilities process all claims received through email and the portal for Variety Programmes. Engage positively and proactively with internal and external service providers.

Responsible for programme related administrative functions including but not limited to - responding to any grants related queries through the mail, phone and email, providing claims related information, and any other administrative duties as required by the manager and the team.

Maintaining database information. Developing and maintaining core programme process documents. This is a position for someone with prior claims/administration experience. It would suit someone who thrives in a busy environment, is friendly and adaptable, has strong claims administration skills with keen attention to detail, a “can-do” positive attitude and a desire to make a difference in the lives of New Zealand’s most vulnerable children.

What you'll need to succeed invoice processing and claims experience. Microsoft office skills (especially Word and Excel). Excellent communication skills (verbal and written). Superb customer service skills. Able to work independently. Strong relationship management skills. Excellent time management skills. The ability to quickly learn IT systems and processes. Previous experience with Microsoft Dynamics is desirable (but not essential). Maori and Pasifika language speakers particularly welcome (but not essential).

About variety join an inclusive, diverse and talented team. We support many types of flexible working arrangements which allows you to balance your work, your life and your passions. Variety’s mission is to enable children to thrive in Aotearoa New Zealand. Every day, more than 1 in 5 Kiwi kids go without the basics that most of us take for granted. This has a profound effect on their health, education and self-esteem.

Variety provides less advantaged children with essentials (like warm bedding and school uniforms), one-off grants for additional needs (for example, medical and mobility equipment) and access to extra-curricular activities (school camps, activities like swimming lessons).