Casual Visitor Service Officers

at Zoos Victoria
Published October 12, 2022
Location Melbourne, Australia
Category Customer Service  
Job Type Full-time  

Description

Casual Visitor Service Officers Zoos Victoria location Melbourne.

Seasonal Casual positions at Werribee Open Range Zoo. Salary - $33.24 Per hour ($29.90 per hour during training period) + 10% superannuation. Must be available from December to April on Weekends, Public holidays and Victorian school holidays. Provide our visitors with positive engagement an enhance their visit to Werribee Open Range Zoo.

Zoos Victoria operates three landmark zoos, Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo. Our zoos are made up of passionate, energetic and driven employees committed to a future rich in wildlife. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

Visitor Services Officers play a critical role in ensuring the delivery of exceptional visitor experience for all visitors to Werribee Open Range Zoo. If you thrive in a busy environment, love engaging with people, have a "Can do attitude", energised personality and a passion to Make someone's day. Then you want to join the Visitor Services Team at Werribee Open range Zoo.

We are looking for confident communicators who will engage with our visitors, promote the zoo's Memberships/campaign's, commercial products, work in a cohesive team and uphold the zoo's values.

The ideal candidate will have previous face to face customer services experience. Strong and confident communicator with great interpersonal skills. Must be available for work on weekends, Public Holidays and Victorian School Holidays.

Demonstrated skills visitor first attitude that is welcoming and inclusive. Confidence engaging with a wide variety of visitors. Ability to maximise sales outcomes.