Casual Receptionist Metro Assist location Sydney. $31 – $35 per hour.

Metro Assist (formerly Metro Migrant Resource Centre) is seeking an enthusiastic casual Receptionist to join our dynamic organisation which is committed to making a positive impact in people’s lives. Metro Assist is committed to social justice and empowering our clients to achieve their full potential in life. We provide settlement services, employment support, family services, emergency relief, tenancy advice, financial counselling and undertakes community development projects and initiatives.

About the role if you are looking for an opportunity to use your exceptional customer service skills, and be part of a for purpose organisation creating positive social impact, then this role is for you. The role will be required to undertake the day to day front office duties of Metro Assist reception areas across all sites, and provide a superior standard of and efficient customer service to clients, visitors and staff. The successful applicant must be willing to work at all office locations (Campsie and Bankstown), and must have access to their own transport.

The salary is based on the SCHCADS Award, and generous salary packaging options are available. The successful applicant will also benefit from ongoing support & supervision, and have access to our Employee Assistance Program.

Selection criteria minimum Certificate III or IV in business administration or community welfare or relevant discipline. Demonstrated experience in a similar reception/customer service and administration role. Availability to work across 3 office sites located in Campsie, Bankstown and Condell Park. Excellent telephone manner and good interpersonal skills.

An ability to relate to people from diverse backgrounds and cultures in a culturally appropriate manner. An ability to handle difficult clients with empathy and assertiveness. Well-developed ability to multitask and prioritise with strong attention to detail. Able to operate effectively in a team, contributing positively to team operations and working relationships. IT skills – proficient in Microsoft Word, Excel, and data entry.

Desirable criteria bilingual in a community language. Prior work experience in the not-for-profit sector.