Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description
Make a direct impact. Support technology that saves lives.

At the heart of our AED Managed Services team is a simple but powerful goal: to help our customers protect lives with confidence. As a Casual AED Service Representative, you’ll play a hands-on role in supporting our AED program management platform—LIFELINKcentral™—and ensuring our customers have the tools, updates, and service they need to stay mission-ready.

If you’re a proactive problem-solver with strong communication skills and a passion for doing work that matters, this is a great opportunity to grow your career in a purpose-driven environment.

What You’ll Do

Support AED program implementation and maintenance, ensuring configurations meet customer specifications.
Set up and monitor accounts across virtual platforms, handling updates, troubleshooting, and technical support.
Act as a trusted point of contact for customers—providing timely communication and clarity on any changes, updates, or service needs.
Coordinate with distributors on customer requests for AED accessories and consumables.
Identify opportunities to improve processes and service outcomes based on customer needs and platform insights.
Work within a structured framework while contributing to a collaborative, team-first culture.
What You’ll Bring

A strong foundation in troubleshooting and using digital platforms (experience with LIFELINKcentral™ is a plus, but not required).
Confidence navigating structured procedures while being adaptable when the unexpected comes up.
Clear, empathetic communication skills—you’re the kind of person who brings calm and clarity to every interaction.
A detail-oriented mindset with a focus on follow-through and accountability.
What We Offer

A chance to be part of something bigger—supporting a solution that helps organizations respond to cardiac emergencies.
A supportive, mission-driven team that values clarity, empathy, and continuous learning.
Competitive pay and benefits, plus opportunities to grow with us.
Apply today and help us deliver confidence, clarity, and life-saving support to organizations across the country.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.