Case Worker (Intake and Assessment)

at North Australian Aboriginal Family Legal Service
Published June 19, 2025
Location Darwin, Australia
Category Other  
Job Type Full-time  
Salary
Generous salary + Super + up to $15,899 tax-free salary packaging
Currency
AUD

Description

Aboriginal Identified Position

Are you passionate about supporting Aboriginal and Torres Strait Islander communities?

What We Offer

Generous salary + Super + up to $15,899 tax-free salary packaging
6 weeks Annual Leave with 17.5% leave loading
Professional development and training opportunities
Wellness Day per month (conditions apply)
A values-led, community-focused team driving real change in remote NT communities
About NAAFLS

The North Australian Aboriginal Family Legal Service (NAAFLS) is a not-for-profit organisation delivering holistic legal and support services to Aboriginal and Torres Strait Islander people experiencing domestic, family and sexual violence. With offices across the Top End, our work is grounded in cultural respect, community collaboration, and self-determination.

About the Role

We are seeking a dedicated and culturally grounded Case Worker (Intake and Assessment) to join our dynamic team. This role is a vital first point of contact for Aboriginal victim-survivors of domestic, family, and sexual violence accessing NAAFLS services. Working closely with the admin and case worker teams, the position ensures a safe, culturally responsive intake process. It focuses on early support, trauma-informed triage, and appropriate referrals to legal, therapeutic, or support services—reducing re-traumatisation and improving client outcomes.

Selection Criteria

Essential

Strong understanding of the issues affecting Aboriginal communities in the Top End, particularly around domestic, family, and sexual violence (DFSV)
Experience delivering culturally safe support to Aboriginal victim-survivors
Skilled in risk assessment and safety planning
Proficient in case management systems and accurate record keeping
Ability to maintain confidentiality and comply with policies and legislation
Strong, culturally sensitive communication skills with Aboriginal clients
Ability to build effective relationships with both internal and external stakeholders
Flexible, non-judgemental, and empowering approach to service delivery
Capable of working independently and in multidisciplinary teams
Willingness to engage in ongoing training and professional development
Desirable

Qualification in Social Work, Community Services, or a related field
How to Apply

Applications Close: Wednesday 25 June 2025!

Please note applications will be assessed as they are received!

Submit your application via SEEK or EthicalJobs with:

Your updated Resume
A one-page Cover Letter addressing the selection criteria

Role Type
On-site • Permanent • Full-time • Entry Level