CASE MANAGER – PERSONAL INJURY – PERTH, WA

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

The Case Manager role is a great starting opportunity within the insurance industry. It provides exposure to the Worker’s Compensation industry as well as an opportunity to build your own brand amongst a diverse stakeholder list. The varied opportunities presented as part of the role allows for a variety of career progression options. Allianz prides itself on providing an attractive work-life balance to foster a positive environment to work and develop within.

About the role

Proactively manage claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims
Ensure customer service standards are maintained taken for prompt resolution of enquiries
Maintain and improve technical knowledge across all facets of claims management
Keep up to date with legislative amendments and their practical application

About you

An energetic and motivated approach to managing a demanding portfolio
Experience in a customer-centric environment
Proven ability to manage your time and prioritise work tasks effectively
Superior customer service and communication skills

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
For more details about our benefits, visit the Allianz Careers site.

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.