Case Manager

at Ministry of Social Development
Published September 2, 2022
Location Whangarei, New Zealand
Category Management  
Job Type Full-time  
Salary
$62,660 - $76,585

Description

Case Manager Ministry of Social Development location Whangarei. $62,660 - $76,585.

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.

Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Case Manager - Whangarei (Fixed term/Secondment Opportunities x 4 till June 2023). Multiple Secondment/Fixed term opportunities to cover Parental Leave and internal secondment till end of June 2023.

About the role as a Case Manager you help clients access a wide range of tailored support. This face-to-face Case Management position includes having in-depth discussions with clients to uncover opportunities for employment and financial independence as appropriate.

You provide a range of support such as addressing housing instability through early intervention to secure tenancy, employment, vocational and training pathways that are aligned to individual needs.

You will also work on the housing and income support queue and ensure that clients are supported financially and receiving their full and correct financial entitlement. You partner with clients to help them navigate through changing labour markets and opportunities, with the goal of securing sustainable employment.

About you pragmatic and empathetic, you enjoy dealing with people from all backgrounds. You remain calm under pressure and finding solutions to problems. Your welcoming approach and manāakitanga with our people will enable you to know them, understand how to best support them, and work with them to meet their needs.

You treat people with respect and show care for those in vulnerable positions. You’ll bring a high level of personal integrity and initiative to the role and be comfortable and proficient using computer systems. Experienced in a Case Manager role is preferred.

Case Managers play a vital role in our communities. Every day is different, interesting and challenging. We offer a great work environment, a positive team culture and a way to make a real difference. We offer you a supportive team committed to helping you succeed. We are multi-cultural and embrace diversity.

Remuneration the salary for this role ranges $62,660 - $76,585 per annum in line with proven skills, experience and performance.