Cargo Customer Services Officer

at Singapore Airlines Ltd
Published March 2, 2021
Location Auckland, New Zealand
Category Accounting and Finance  
Job Type Full-time  

Description

Cargo Customer Services Officer Singapore Airlines Ltd location Auckland.

An exciting opportunity exists for a highly motivated individual to join the Singapore Airlines Cargo team at Auckland International Airport.

Key areas of responsibilities include supervising loading and unloading of Boeing 747-400 freighter aircraft operating in Auckland. Supervising acceptance of cargo in operational areas. Customer servicing at operational areas, including, but not limited to, reservations, flight planning, dealing with export and import enquires and Dangerous Goods acceptance. General office administration, including invoice verification and specific areas of responsibility assigned on a rotational basis. Ensuring that operation procedures are followed and station targets are met.

To be successful in this role you will require previous experience working with aircraft in an operational capacity ie. load master, load sheet officer preferred but not required. A good understanding of Cargo Airline reservations and handling requirements for different types of Cargo. NCEA Year 13 (level 1, 2 or 3) / Tertiary Education preferred but not required. Strong time management skills and confidence working in a busy environment. Some knowledge of SIA Cargo, its product and network could be an advantage. Ability to work shift work. Applicants must hold NZL permanent residency.