Care Advisor

at Uniting AgeWell
Published December 26, 2024
Location Melbourne, Australia
Category Customer Service  
Job Type Full-time  
Salary
$42.69 - 50.10ph + Super + Salary packaging

Description

Care Advisor Uniting AgeWell location Melbourne. $42.69 - 50.10ph + Super + Salary packaging.

About us at Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4,600 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do.

Why choose Uniting AgeWell easy to access with public transport and free on/off site parking. Above award hourly rates. Salary packaging benefit up to $15,900 + $2,650 annually. Annual Leave loading. Career pathways, education and training opportunities. Comprehensive Employee Assistance Program available 24/7 for our staff. Enhanced Parental Leave options. Location options - move within our Uniting AgeWell network (Victoria and Tasmania). Not for profit, values-based organisation.

About the role working in the Northern region of Melbourne, you will be based at our Northcote site. In this role, you will be an advocate for clients in facilitating discussions on identifying our client's goals and developing their care plans. This is a full time role working Monday - Friday, Alternatively there is an option of a 4 day working week.

Duties include undertaking initial assessments of prospective clients and assist in making recommendations on capacity. Assess, monitor, review, reassess the needs of clients within a holistic framework using a restorative and wellness approach.

Promote a harmonious team approach by acting as a mentor and supervisor to the Home Care Workers to ensure delivery of community services. Facilitate effective client pathway support through case discussions and case conferences, review of feedback including incidents, hazards and handovers and monitoring of quality indicators. Conduct annual reviews with clients, including, revising their care plan, goals, services and budgets to support our clients in living life to fullest.

About you, you are passionate about what you do and want to make a difference in the lives of our clients, enhancing their self-esteem and empowering them to make choices. Experience in safety in the Aged Care or Health Sectors. Experience and expertise in in the provision of services in the area of Aged and Community services preferred.

Experience and expertise in working in a Clinical or Allied Health setting. Case Management experience. Experience in undertaking assessments, care planning, implementation, evaluation and documentation of quality client care with a person centred approach and in line with Consumer Directed Care principles.

The ability to communicate with staff, consumers, service providers, treating health professionals and other community members to ensure the development of needs based, consumer focused services delivery.

Thorough understanding and ability to support compliance with Safety, Equal Opportunity and other professional and legal requirements which affect day to day care and other services for clients. Thrive in a team and also appreciate the one to one interactions. Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust).

Essentials for working in Aged care a current Working With Children or willingness to obtain one. Current and ongoing flu vaccinations. Australian working rights. Ability to pass a national police clearance. Make a positive difference in your community. Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

Send CV/Resume/Details here: Recruitment@unitingagewell.org