Call Centre Team Leader 4Mile Pty Ltd location Wellington. $75,000 – $90,000 per year + Quarterly Bonus.

4Mile, a proudly Australian-owned company, is dedicated to delivering exceptional service to our not-for-profit and corporate clients. We are seeking an enthusiastic Team Leader with the passion and drive to inspire our team members. While call center experience is beneficial, a positive attitude is what we value most.

Position overview as Team Leader, you will be responsible for guiding and empowering team members based in Australia and New Zealand to achieve their best. Working closely with our operations team, you will play a key role in fostering a culture of service excellence and continual improvement. Additionally, you will handle various office administration tasks to support the day-to-day functioning of the team.

What We’re Looking for ability to lead, motivate, and coach team members to reach their full potential. Proficiency in monitoring performance, providing feedback, and ensuring team KPIs are met. Assisting with office administration. Exceptional communication skills. Ability to build and nurture strong team relationships. A proactive approach to continual improvement.

What We offer competitive salary package with performance incentives. Comprehensive training and ongoing support. Career growth and development opportunities. A strong emphasis on work-life balance. A vibrant, friendly work culture.