Business Manager

at Mercury Bay Medical Centre
Location Hamilton, New Zealand
Date Posted June 18, 2020
Category Business Development
Job Type Full-time
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Salary $90,000 - $94,999


Business Manager Mercury Bay Medical Centre location Waikato. Salary $90,000 - $94,999.

Mercury Bay Medical Centre on the beautiful Coromandel Peninsula is a well-established provider of general practice services in the Whitianga region built on the foundation of a fantastic team.  We are seeking a Business Manager to provide business skills and acumen in developing, implementing and operating sustainable business processes for the management of Mercury Bay Medical Centre.

The Business Manager will play a pivotal role in the implementation of the strategic business plan. The role will have a strong focus on data analysis to inform decision-making, development of business cases for new services and is responsible for providing strong management and effective strategic and operational leadership of the practice team. Mercury Bay Medical Centre currently has 8,300 enrolled patients. It has 4 shareholders and employs a team of GPs, nurses alongside non-clinical administration and reception staff.

Key responsibilities lead on delivery of the strategic business plan in partnership with the Directors. Proactive analytical review of all available data with regard to service and business performance. Provide concise management reports to Directors on all aspects business performance. Produce financial and non-financial business cases in line with the strategic business plan.

Ensure MBMC has effective management processes in place. Overview of patient enrolment to ensure funding opportunities are maximized. Lead and develop work on the patient voice being heard and acted upon. Maintain organisational accreditation processes including Royal New Zealand College of General Practitioners (RNZCGP) Cornerstone programme.

Relationship management work in a manner congruent with the expressed values of MBMC. Maintain effective relationships with business partners, staff and other stakeholders. Maintain effective network external contacts in order to promote MBMC to potential partners.

Staff and team management actively engage in supporting the HR Lead in appropriate training, succession planning and career development initiatives for team members. Using available data, actively work with team members to improve effectiveness/productivity to ensure objectives are meet. Provide management support to Directors to ensure all complaints are dealt with in a professional and empathetic manner, within agreed time frames.

Financial management provide comprehensive financial management reports to Directors as requested. Ensure the financial objectives of MBMC are met by controlling budgets and monitoring expenditure. Oversee the development, implementation and review of team and practice budgets. Plan, implement and control capital investment programs.

Monitor team and individual staff costs and expenditure on an on-going basis. Alert the Directors in the event that unforeseen circumstances result in additional costs. Liaison with practice accountant and assistance with preparation of annual accounts. Review and approve payroll information. Accurate and timely preparation of GST/FBT/PAYE reports for IRD.

Quality & risk actively participate in continuous quality improvement and risk management by consistently seeking ways to continually improve processes and procedures and identifying opportunities to minimise risks. Ensure effective business and operational risk management is in place

Health & safety actively participate and comply with the requirements of the Health & Safety in Employment Act 1992 and amendments and associated MBMC policies.

The candidate should have a relevant tertiary qualification (e.g. health, business, social sciences) and be Microsoft Office proficient. Management experience in a small business company structure. Experience in leading a team by providing vision and inspiring others to achieve strategic goals. Good administration, financial management and problem solving skills. Experience in the healthcare sector is a plus but not essential.