Broking Support Facultative

at Marsh McLennan
Published October 9, 2025
Location Sydney, Australia
Category Customer Service  
Job Type Full-time  

Description

Guy Carpenter is a global risk and reinsurance specialist. We are looking for a Junior Broker Support Officer to work with us in the Facultative Reinsurance team based in the Sydney Head Office at Barangaroo.

You need to have excellent communication skills and a track record for providing great customer service.

The purpose of this role is to support The Head of Broker Support Facultative. This will eventually lead you to support and assist our Broking team along with assisting internal and external stakeholders.

As a Junior Broker Support Officer, you will be responsible for:

First line of support to our Head of Broker Support Facultative.

Preparing new and existing broker contract documents.

Processing broker business into our Singapore office.

Communicate and manage relationships with internal and external business units on business and broker related queries.

Assisting with ad hoc office related projects and initiatives where this is required

You will also be required to undertake other tasks as reasonably requested by Management

To be successful in this role, you will need:

Be enthusiastic!

Some experience working within financial services is desirable.

Strong communication and interpersonal skills

High level of accuracy and attention to detail

Strong organisational and time management skills

A passion for exceeding client expectations and delivering results

Care for work colleagues and the clients we serve

Must have advanced computer skills

What you'll get in return:

Opportunity to grow your career in the finance industry

A clear pathway for career growth if this is what you desire

Great company culture and team environment

Supportive management and ongoing training for right candidate

This opportunity can provide a wide, long and interesting career with opportunities for personal growth.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.