Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Billing System Administrator is a member of the Billing Operations team supporting Equifax operations in Australia and New Zealand. Reporting to the Head of Billing, this role is responsible for the administration of customer pricing within our billing system and providing support for billing related inquiries from both internal and external customers.

What you’ll do

Assist in ensuring that customer billing follows pricing policy and contracts.
Maintain billing system parameters and prices. Perform regular billing system maintenance for transaction pricing by ensuring all billing system parameters and prices are in place prior to the monthly bill run.
Provide prompt and professional responses to internal and external enquiries that pertain to customer invoices.
Analyse and calculate billing adjustments when required.
Organise, carry out and document numerous interrelated and recurring monthly operational tasks to strict deadlines.
Do monthly summary reporting of pricing and maintenance actions that have been completed and their financial impact based on corporate and auditor’s requirements.
Manually monitor pricing performance and special billing requirements (including rebates, discounts, and innovation funds) to ensure the correct ongoing billing.
Assist in the trouble shooting and the resolution of identified operational issues.
Participation in ad-hoc projects related to changes in pricing strategy and/or systems upgrades.
Monitor and document exception handling relating to special pricing.
What experience you need

3+ years of professional experience (financial services industry preferred)
Strong data analysis skills and analytical reporting
Strong problem-solving skills
Well-developed organisation and task coordination skills
Strong Microsoft Office skills
Demonstrated attention to detail.
Demonstrated strong time management skills and ability to work independently.
Excellent communication and interpersonal skills, including written skills and ability to liaise with multiple stakeholders.

What could set you apart

Data extraction, analysis, and reporting skills using SQL and/or MS Access
We believe that when we’re at our best, we can do our best. Equifax offers policies and programs that support our employees’ financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.